Business VoIP, hosted for you
Having a hosted PBX means flexibility. We host your phone system for you, so there’s no box in the closet and no maintenance contract to manage. You pay by users and features, and these great business features are available to you.
Call handling & routing
- Keep your phone number
- Auto attendants
- Find Me
- Call routing based on business hours, after hours & holiday hours
- Incoming DID routing
- Incoming caller ID routing
- Automatic Call Distribution (ACD)
- Call queue
- Call hold
- Call waiting indicator
- Do-not-disturb (DND)
- One button redial
Transfers & call forwarding
- Attended transfer
- Unattended transfer (blind transfer)
- Speed dial
- Company-wide directory
- Call forwarding no answer
- Call forwarding busy
- Call forwarding incoming
Privacy, blocking & caller ID
- Incoming call blocking / blacklist
- Incoming privacy screening
- Outgoing call blocking
- Incoming call identification
- Caller ID blocking
- Disable outbound dialing
Conferencing, intercom & hold music
- 3-way conference call
- Conference bridge
- Office intercom
- DISA (Direct Inward System Access)
- Call recording
- Default music on hold (custom music on hold if provided by you)
- Commercial on hold
- Commercial on hold by location or queue
Reporting & analytics
- Call detail records
- Call volume graphs
- Call traffic by extension
Numbers, trunking & calling
- Domestic call origination
- Domestic call termination
- International call termination
- SIP trunking to your existing PBX available
- E911 support
- Toll free numbers
…and much, much more.
Sound interesting?
Contact us today for a free quote, or call 914-770-8647. Not sure what you need? Start with a free assessment and we’ll help you figure it out.